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Case studies on USU's solutions for IT and Business Service Management in the following fields
Service Economics

 IT Services:
LANXESS settles its accounts with internal and external customers.

Service Asset Lifecycle Management:

 ITIL®-compliant Services for the Oetker Group:
OEDIV on The Way to IT Value Management
 Establishing Worldwide Business Service Management:
SIG: Standardized IT Services - Well Packaged!
 ZDF Now With a Full Service Program:
ZDF, the Second Channel of German Public Television, Pushes Forward with IT Services

Service Operations

 Increasing Service Quality:
bebit Implements ITIL®-compliant Service Management
 Introduction of a central Service Desk at Nuremberg Hospital
 ITIL®-compliant Services for the Oetker Group:
OEDIV on The Way to IT Value Management
 Establishing Worldwide Business Service Management:
SIG: Standardized IT Services - Well Packaged!
 ZDF Now With a Full Service Program:
ZDF, the Second Channel of German Public Television, Pushes Forward with IT Services

Service Monitoring

 Unfortunately, there is no English case
study available in this solution area.

  Contact person
USU AG
Thomas Gerick
Spitalhof
D-71696 Möglingen

Phone: +49.7141.4867-440
Fax: +49.7141.4867-909
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News
USU´s annual report receives LACP Platinum Award
 more

USU Software AG announces figures for Q1 2011:
USU generates sales growth of more than 40% and increases EBITDA eight-fold year-on-year

 more

 other...

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