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Empower your Enterprise
with Smart Solutions

With USU solutions and services, your company can deliver the services that customers and employees need with simpler workflows, increased automation and deeper knowledge.

The USU Difference

30 % lower costs for cloud and software

100 % ROI in the first 12 months

50 % greater productivity in service orgs

USU Software Asset Management

Reduce your software spend by up to 30%

Make the best choices for your software processes and protection. Our approach enables you to gain a clearer understanding of your software asset usage, providing tangible insights for managing software licensing, leading to more informed decisions and significant cost savings through unique tools specific to your SAM environment.

See our SAM difference
USU Software Asset Management

USU Knowledge Management

Deliver the Best Answer, Every Time.

Empower your service team to hit all the right notes by sharing clear, reliable info with everyone–from customers to colleagues. Watch as your key goals get a boost, and everyone's work flows a little smoother. It's all about connecting the dots effortlessly, making sure everyone's on the same page without the extra runaround, by utilizing the best knowledge base software experience for your team.

See our KM difference
USU Knowledge Management

USU IT Service Management

Maintain a clear overview of all your IT service processes over their entire life cycle with a flexible, scalable and proven solution for IT service management.

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USU Enterprise Service Management - IT Service Management

USU Enterprise Service Management

Manage and digitize your services enterprise-wide securely and efficiently with proven tools and methods.

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USU IT Monitoring

Monitor your hybrid system landscape, services and processes holistically and efficiently with USU's 360° monitoring and automated service monitoring.

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USU Cloud Management

Manage all your hybrid IT infrastructure, both hardware and software, in the cloud and in its own data center. Keep track of all your assets, reduce costs and ensure adherance to your governance and compliance regulations.

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USU Self-Service Management

Automate and improve your service processes via intelligent self-service including chatbots and virtual assistants. Enable your customers and employees to solve routine issues without picking up the phone or submitting a ticket.

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Managed Software

USU offers more than just software. Our customer success program actively ensures you get the most out of your investment - and the USU managed services take over your routine tasks so you can concentrate on your core business.

Lighthouse USU

Professional

✓ USU Professional Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

Employees USU

Extended

✓ USU Extended Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

✓ One USU Review Day per Year

Customer Satisfied USU

Managed

✓ USU Extended Support

✓ Access to USU Knowledge Hub

✓ Free Upgrades

✓ Two USU Review Days per Year

✓ USU Managed Services

❞

Many companies will claim to provide Knowledge Management however they really do "just enough" where USU is loaded with features, bells and whistles all helping make Knowledge Management a critical component in our day to day.

Keith S, Manager, Medical Devices manufacturer – Capterra review

1,200+ brands trust USU

Companies across the globe trust USU solutions to create transparency, increase business agility, lower costs and reduce their risks - through smarter services, simpler workflows and better collaboration.

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Upcoming Events

Event

IDC Türkiye CIO Summit 2024

Unlock the Power of ITAM with USU & MOS Academy: Our Partnership Delivers the Ultimate Solution in the ITAM Space for our Customers in Turkey.